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Monday, 29 February 2016

Polite Welfare Notice

Please could all residents within the Married Quarters Estate park in the designated bays only.  

No parking on the grass verges/curbs as this can restrict the access for refuse collectors, emergency services and other residents who cannot move their vehicles.

Thank you

The Children’s Education Advisory Service (CEAS)



The Children’s Education Advisory Service (CEAS) support the MOD’s Directorate Children & Young People (DCYP) and work with the Service community, other government departments, local authorities, representatives of the boarding sector and schools to try and achieve strategic solutions to issues around the education of Service children.

CEAS maintain a telephone helpline- 01980 618244 or email on enquiries@ceas.uk.com

Busy Bees Clothing Bank

Busy Bees Clothing Bank 

Just a quick note to let you know that Busy Bees has a clothing bank in their nursery. 

This is where you can deposit your clothes, handbags, belts, shoes, duvets and curtains that you no longer want or need. 

When the bank is full these items are bagged up and collected by an outside agency. They then receive a payment which goes back into buying new/ different equipment for the children in Busy Bees.  

Any contributions that you may have will be greatly appreciated.  Tel 01799 523542

Tuesday, 23 February 2016

Childcare Vouchers by Sodexo

Wednesday, 17 February 2016

SFA: Patch Management

Monday, 15 February 2016

Template letter to appeal against CAAS Grading

Please press THIS LINK to see the template Challenge Letter for the new CAAS grading.

Should you wish to appeal against your recent CAAS grading you can use this template to do so.

Welfare Notice

Please could only residents that have been issued with a reserved parking space use the allocated disabled parking spaces.
Under no circumstances should residents other than those allocated, park in these bays.

Tuesday, 9 February 2016

Combating Condensation

Take immediate action if you notice any condensation or mould:

Condensation is the water produced when warm moist air or steam meets a cold surface such as windows, walls or floors. You might think that you have leaking windows or damp, but condensation can often be a problem in new or newly refurbished houses – with draught free windows and efficient heating. To control condensation and any associated mould, sources of water vapour need to be reduced to a minimum, whilst establishing the right balance between heating and ventilation. 

If you have taken all of the actions in the diagram below and you believe the issue is due to maintenance or the condition of the property, such as a damaged roof or guttering, please contact the CarillionAmey Helpdesk on 0800 707 6000 option 1

Welfare Communications

Welfare Communications Everywhere, or WelComE, provides all UK service personnel deployed on ‘welfare-entitled’ deployments and exercises with publically funded calls, voicemail and internet access.
For any questions regarding the WelComE service, please contact the WelComE Customer Contact Centre (WCCC) for more information (open from Monday - Friday 06:00 to 22:00 (UK)) by emailing customer.support@mywelcome.co.uk

Local Consultant for Cambridge Weight Plan at Debden Barns

Thursday, 4 February 2016

Army Website: Feedback Needed

Feedback on Army Website

www.army.mod.co.uk is built for you, make your opinion heard.

We are in the process of gathering feedback about the current website and your expectations for the new one and are looking for family members of soldiers and former staff thinking of re-joining the army for a short interview on the phone.

Please get in touch with our partner agency - 0207 173 2885 or

Local CHKA Karate Class

Lessons are £5 pay as you train, no term fees & are run through the holidays

Wednesday, 3 February 2016

The Department for Work and Pensions (DWP) Notice

Help for the Armed Forces spouses/partners of service personnel
The Department for Work and Pensions (DWP) is responsible for welfare, pensions and child maintenance policy. As the UK’s biggest public service department it administers the State Pension and a range of working age, disability and ill health benefits. For more details visit Gov.uk – about us.
Her Majesty’s Revenue and Customs (HMRC) is the UK’s tax and customs authority, responsible for making sure that money is available to fund the UK’s public services and for helping families and individuals with targeted financial support. For more details visit Gov.uk – about us
Looking for Work
Searching for jobs couldn’t be easier - did you know if you are looking for work, you can type ‘search for jobs’ or ‘Universal Jobmatch’ into your chosen search engine, or go to gov.uk and search for ‘jobs’ to use the Government’s free job board from anywhere in the world!
How to claim
To find out if you are eligible for Jobseeker’s Allowance (JSA) go to Gov.uk – Jobseeker's Allowance
To find out if you are eligible for Employment and Support Allowance (ESA) go to Gov.uk – Employment and Support Allowance
For more information on all other benefits please visit Gov.uk - Benefits.
Universal Credit
Universal Credit is a single monthly payment for people in or out of work, which merges together some of the benefits and tax credits that you might be getting now. Universal Credit is being rolled out in stages, and will replace:
• Income-based Jobseeker’s Allowance
• Income-related Employment and Support Allowance • Income Support
• Child Tax Credit
• Working Tax Credit
• Housing Benefit
To find out if you are eligible for Universal Credit go to Gov.uk - Universal Credit.
Help with Benefits when you are abroad
You may be able to export your Jobseeker’s Allowance as long as you have claimed at least 4 weeks before leaving the UK. Go to Gov.uk – claiming benefits abroad to find out more.
National Insurance Credits
Class 1 National Insurance credits are available for Service spouses and civil partners to cover periods where you accompany a member of the Armed Forces posted overseas. Visit the Gov.uk – National Insurance site for more information on how to apply.
Overseas help
For advice or information about pensions and benefits (including Employment and Support Allowance (ESA), Disablement Benefit (DB), Jobseeker’s Allowance (JSA), Bereavement Benefit or Widows Pension, Incapacity Benefit and Maternity Allowance) go to International Pension Centre (IPC)
The EURES website has useful information if you are thinking about working in Europe. www.ec.europa.eu/eures/page/homep
Tax Credits
For queries relating to Tax Credits you can find more information about these including; Tax Credits, Child Benefit, Working Tax Credits and other Tax related quires go to gov.uk – tax credits/working abroad or you can speak to an adviser by contacting the office for HM Revenue and Customs.

Jobcentre Plus Armed Forces Champions

The Department for Work and Pensions has an Armed Forces Champion in every Jobcentre Plus District. The Champion is there to make sure that Jobcentre Plus support, advice and guidance reflect the needs of the Service community.
The Champion focuses specifically on the Jobcentre Plus support available to: • Service leavers;
• Serving personnel currently within their resettlement period; and
• spouses/civil partners of currently serving and ex-Service personnel.
If you are a Service person, a Service family member or a veteran having difficulty in accessing one of the following initiatives, please ask the Jobcentre Plus staff member that you are dealing with to speak to their District Armed Forces Champion.
The role of the Armed Forces Champions is to:
• develop and maintain joint working arrangements between Jobcentre Plus and the Armed
Forces community in their District;
• provide information to Jobcentre Plus staff about specific Armed Forces initiatives;
• provide an understanding of the issues the Forces community face that can be a barrier to
• be the first point of contact for Jobcentre Plus staff and Services welfare/families staff to advise
on queries regarding individual Armed Forces cases; and
• focus specifically on the Jobcentre Plus support available to Service leavers, those within their
resettlement period; and spouses/civil partners of currently serving and ex-Service personnel. Where necessary and appropriate, the Champions will work to put support in place.
The Champions work in partnership with the Armed Forces community and support organisations in their District, as well as local and national employers, to identify work trials, employment opportunities and support for Service leavers and their families. They also work to raise the profile of the Service community in terms of the skills, knowledge and experience they can offer, and working with colleagues to ease some of the barriers to work being faced by Service families.
The Champion will tailor their activities to match the needs of the Armed Forces community in their District. This means some activities may differ from District to District, but the role and responsibilities of the Champion remain the same regardless of location.
The Champions are not customer facing - a Service leaver could not walk into their local Jobcentre Plus office and expect their local Champion to be based in that office. However, the Champions maintain close contact with Jobcentre Plus advisers who will make them aware of Armed Forces issues and raise points directly to the Champion on request of the customer.
Each of the Services has appointed points of contacts who form a link with the relevant Champion(s) within their area. Members of the Service community who wish to bring an issue to the attention of their local Champion can do so via their nominated Service focal point or via their local Jobcentre Plus office.